Gift Certificate Rules
- Gift certificates cannot be returned or exchanged for the equivalent cash value.
- The certificate is valid for one year from the date of purchase. If the gift certificate is not used within this period, its face value will not be refunded.
- If the bill exceeds the certificate's face value, the difference must be paid in cash or by credit card.
- Please arrange the service date with the hotel in advance by calling 8 813 655 90 00 or 8 991 049 63 73. Please provide the certificate number when calling.